Our return policy is designed to ensure your satisfaction and provide a hassle-free shopping experience. If you are not completely satisfied with your purchase, you may return unworn, unwashed, and undamaged items with original tags within 7 days of delivery.
Return Policy
- Eligibility: Items must be returned in their original condition, with all tags attached and packaging intact.
- Time Frame: Returns must be initiated within 7 days of receiving your order.
- Non-Returnable Items: Customized or altered garments, sale items, and accessories are not eligible for return.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Process
Contact our customer support team to request a return.
Once your return is approved, you will receive instructions for shipping the item back.
After we receive and inspect the returned item, your refund will be processed to your original payment method within 7 business days.
Shipping Costs:
Return shipping charges are the responsibility of the customer unless the item is defective or incorrect.
We are committed to making your experience with House of Saavya enjoyable and worry-free. If you have any questions, please contact our support team for assistance.
